Privacy Policy
The Health Engine Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, email address, message)
- Book an ergonomic assessment
- Subscribe to our newsletter
- Communicate with us via email or phone
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and conduct ergonomic assessments
- Send you relevant information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or business (e.g., email hosting)
- When required by law or to protect our legal rights
- With your explicit consent
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus any period required by law. Assessment records are retained for a minimum of 7 years as per professional standards.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- Request deletion of your personal information (subject to legal requirements)
Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though some features may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
The Health Engine Inc.
Email: sandi@thehealthengine.com
Toronto, Ontario, Canada